Refund policy
Returns + Refunds
Because our flowers, arrangements, seasonal products are fresh, perishable, and/or custom-made, all sales are final.
We do not accept returns, exchanges, or refunds for change of mind, incorrect selections, or unused products.
Flowers: We carefully select + prepare every arrangement. If there is an issue with your order, please contact us within 24 hours of delivery or pickup with a photo so we can determine the best way to make it right.
Porch Pumpkins: Pumpkin installations are custom-designed + seasonal. Once your installation has been completed, all sales are final. We cannot offer refunds due to weather, natural changes in pumpkins, or a change of mind after installation.
If Rooted + Blooms is unable to fulfill your order due to circumstances on our end, you will receive a full refund or the option to reschedule.
By placing an order, you acknowledge and agree to this policy.