FAQ

What areas do you serve?

We proudly serve Wells, Ogunquit, and Kennebunk. Not sure if you're in our service area? Feel free to reach out and we'll be happy to help!

What payment methods do you accept?

We currently accept cash, credit card or Venmo. Payment is due upon arrival of our installation team, so you'll be all set before we get to work!

Do I need to be home on the day of installation?

Nope! As long as payment has been made in full, you don't need to be present — we'll take care of everything. We do love meeting our clients and seeing the excitement firsthand, but we totally understand if life gets busy!

How far in advance should I book?

We recommend booking at least 2–3 weeks in advance, especially during peak seasons. Popular dates fill up fast, so don't wait too long!

What happens if it rains or there's bad weather on my installation day?

Safety comes first! If severe weather is expected, we'll reach out to reschedule at a time that works for both of us.

How long does installation take?

Installation times vary depending on the size and complexity of your package, but most jobs are completed within a few hours.

Can I customize my package?

Absolutely! We love making your vision come to life. Reach out to us before booking and we'll do our best to accommodate special requests.

How do I book an appointment?

Simply browse our packages, choose the one that's right for you, and complete your order online. We'll be in touch to confirm your installation date and details.